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About this document
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- 11 pages
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- $11 one-time, yours to keep
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- Subject
- Business Management, Information Technology, Knowledge Management
This document discusses the concept of knowledge management (KM), its origins, and definitions. It explains the process of capturing, distributing, and using knowledge within organizations. It is useful for understanding the basics of KM and its applications.
What's inside
- Definition and origins of knowledge management
- Key definitions by Davenport and Gartner Group
- Operational origins and spread of KM
- IBM's graphic on collecting and connecting
- Explicit, implicit, and tacit knowledge
- Content management and lessons learned databases
Who it is for: For students and professionals studying or working in knowledge management. (Postgraduate)
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Summary
Knowledge management is about organizing an organization's information and knowledge. It explains how this concept developed and what it involves.
What Is Knowledge Management
Knowledge management is defined as capturing, distributing, and using knowledge. It is about managing the knowledge of and in organizations. It arose in the consulting community and spread from there.
Capturing Knowledge
Knowledge management aims to capture and make available the information and knowledge that people have. It discusses lessons learned databases and communities of practice. It explains how these work and why they are important.
Stages Of Knowledge Management
Knowledge management has gone through different stages. It explains the third stage, which is about content management and taxonomies. It discusses the importance of retrievability of content.
Key terms
- Knowledge Management
- The process of capturing, distributing, and using knowledge.
- Lessons Learned Databases
- Databases that capture and make accessible knowledge obtained operationally.
- Communities of Practice
- Groups of individuals with shared interests who come together to share and discuss problems.
- Taxonomies
- The arrangement, description, and structure of content for better retrievability.
Questions this document helps with
- When did knowledge management start?
- What is the difference between codification and personalization?
- How can organizations capture and share knowledge?
Summary written with AI from the document's text.
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