Customer Service Database Management: Lab Report – INF 322, Week 3

Shared by SteadyAtlas9417 November 3, 2026 PDF
Customer Service Database Management INF 322Week 3 7 pages $7
Page 1 shows the document title 'Customer Service Database' and SQL code for inserting customer records.
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About this document

Pages
7 pages
Price
$7 one-time, yours to keep
Membership
Included in every plan
Format
PDF
Subject
Customer Service, Database Management
Module
INF 322 · Week 3

This lab report covers creating, updating, and deleting customer records in a database. It shows SQL queries for managing customer data, and it is for INF 322, Week 3.

What's inside

  • Creating customer records with SQL
  • Updating customer information
  • Deleting customer records
  • Displaying customer records in a report
  • Identifying primary keys in the customers table

Who it is for: Students taking INF 322, Week 3. (Undergraduate)

#customer records #inf 322 #lab report #primary key #sql queries #week 3

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Summary

Customer service databases are used to store and manage customer information. Students learn how to use SQL code to enter, update and delete customer data in a database.

Entering customer data

SQL code is used to insert customer details into a database table. Customers are added one at a time. Each customer has a unique ID, a company name, a last name and a first name.

Updating customer information

SQL code is used to update customer details in a database table. The update is done for one customer at a time. The customer is identified by their unique ID.

Deleting customer records

SQL code is used to delete a customer record from a database table. The customer is identified by their unique ID. The deletion is confirmed by a message on the relevant row.

Creating a customer report

A report is created to display customer records. The report shows the primary keys for the table. The primary key is the customer's unique ID.

Key terms

SQL code
A programming language used to manage and manipulate databases.
INSERT INTO
An SQL command to add new data to a database table.
UPDATE
An SQL command to modify existing data in a database table.
DELETE
An SQL command to remove data from a database table.
Primary key
A unique identifier for each record in a database table.
Customer ID
The unique identifier for each customer in the database.

Questions this document helps with

  • How do you add new customers to a database?
  • What SQL command updates customer details?
  • How do you delete a customer record from a database?

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