Organizational Behavior: Final Exam Questions – MGT 311

Summary

Organizational behavior is the study of how people interact within groups. This document helps students understand key concepts and theories in organizational behavior.

Job attitudes and emotions

Job attitudes and emotions are explained. How they affect job satisfaction and involvement. How they are shown and controlled.

Managing people

Management styles are described. How managers make decisions. How they motivate and control employees.

Group dynamics and conflict

Group dynamics and conflict are discussed. How groups work together. How conflict can be productive.

Organizational structure and socialization

Organizational structure and socialization are covered. How employees adapt to an organization's culture. How managers can reduce costs and increase flexibility.

Key terms

Cognitive dissonance

The discomfort felt when holding two or more contradictory beliefs.

Job involvement

The degree to which a person identifies with their job.

Displayed emotions

The emotions that an organization requires workers to show.

Evidence-based management

Basing managerial methods on the best available scientific evidence.

Self-determination theory

A theory that explains how people are motivated by intrinsic and extrinsic factors.

Socialization

The process through which employees are adapted to an organization's culture.

Questions this document helps with

• How can job attitudes affect job performance?
• What are the different management styles?
• How can conflict be productive in a group?

Summary written with AI from the document's text.