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About this document
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- 2 pages
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- $2 one-time, yours to keep
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- Subject
- Business, Human Resources, Management
This document discusses the importance of distinguishing between employee behavior and performance issues. It provides recommendations for addressing each type of issue and explores the role of HR in resolving employee relations problems.
What's inside
- Importance of distinguishing behavior and performance issues
- Recommendations for addressing each type of issue
- HR's role in resolving employee relations problems
- Employee relations as part of HR management
- Impact of employee relations on performance and behavior
Who it is for: Students studying Human Resources, Employee Relations or Business Management. (Undergraduate)
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Summary
Employee relations are important in any business. Students learn how to tell the difference between behaviour and performance issues.
Behaviour and Performance Issues
Behaviour and performance issues need different approaches. Managers can use warnings for behaviour issues. Performance issues may need coaching or improvement plans.
Human Resources' Role
Human Resources (HR) has a key role in employee relations. HR handles employee concerns, conducts surveys, and manages diversity. HR also coordinates performance management.
Impact of Employee Relations
Employee relations affect performance and behaviour outcomes. HR helps frame policies on employee behaviour and conduct. HR also manages diversity issues at the workplace.
Key terms
- Employee Relations
- The part of HR that addresses employee concerns and complaints.
- Performance Improvement Plans
- Step-by-step plans for improving employee performance.
- Employee Counselling
- A way to handle performance issues.
- Employee Opinion Surveys
- Surveys to determine job satisfaction among employees.
- Performance Management System
- The system that HR coordinates.
- Diversity Issues
- Issues that HR manages at the workplace.
Questions this document helps with
- How can managers tell the difference between behaviour and performance issues?
- What role does HR play in resolving employee relations issues?
- How do employee relations affect performance and behaviour outcomes?
Summary written with AI from the document's text.
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