Human Capital Management: Quiz Questions – HRM531, Week 3

Summary

Human capital management covers how to handle employees' performance and promotions. Students get multiple-choice questions on these topics.

Performance Feedback Interviews

Supervisors need training to conduct performance-feedback interviews. Appraisal results should be discussed with the employee. The text gives multiple-choice questions on these topics.

Performance Appraisal Systems

Performance appraisal systems have different methods. Forced distribution and narrative essays are two methods. The text gives multiple-choice questions on these methods.

Internal Moves and Promotions

Internal moves include promotions, demotions, transfers, and relocations. Promotions satisfy employees' need for security. The text gives multiple-choice questions on these topics.

Legal and Psychological Aspects

Appraisals provide legal justification for employment decisions. Procedures for promotion decisions must be fair. The text gives multiple-choice questions on these topics.

Key terms

Performance standards

Job requirements translated into acceptable or unacceptable employee behavior.

Reliability

Consistency of judgment in a performance appraisal system.

Sensitivity

A performance appraisal system's ability to distinguish effective from ineffective performers.

Narrative essays

A method of performance appraisal that is good for individual feedback and development.

Behavioral checklist

A method of performance appraisal that focuses directly on job behavior.

Forced distribution

A method of performance appraisal that forces raters to make distinctions among employees.

Questions this document helps with

• What training do supervisors need to conduct performance-feedback interviews?
• Which methods are used in performance appraisal systems?
• What are the legal justifications for employment decisions?

Summary written with AI from the document's text.