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About this document
- Pages
- 5 pages
- Price
- $5 one-time, yours to keep
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- Format
- Subject
- Business Management, Healthcare Management
- Module
- Mgt 230 · Week 2
This assignment explores how internal and external factors affect the four functions of management. It uses VA Hospitals as a case study, covering globalization, technology, innovation, diversity, and ethics. It is for Week 2 of the Mgt 230 module.
What's inside
- Internal and external factors affecting management
- Globalization in VA Hospitals
- Technology use in VA Hospitals
- Innovation in VA Hospitals
- Diversity and ethics in VA Hospitals
Who it is for: Students taking the Mgt 230 module, Week 2. (Undergraduate)
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Summary
Internal and external factors affect how managers plan, organise, lead and control. The Department of Veterans Affairs (VA) hospitals is a case study of how these factors impact management in healthcare.
Management Concepts
Plan, organise, lead and control are four core management concepts. These concepts help organisations to be successful. The VA has used these concepts to reinvent itself.
Internal and External Factors
Internal factors are things like staff and equipment. External factors are things like the economy and laws. The VA has faced challenges from both types of factors. These challenges have affected the four functions of management.
Globalisation, Technology, Innovation
Globalisation is about accepting and appreciating people from different backgrounds. The VA uses technology like telemetry to monitor patients. Innovation is about improving efficiency and quality. The VA has improved its innovation to stay open and provide better care.
Diversity, Ethics
The VA serves veterans from many different backgrounds. Diversity is important for the VA to provide quality service. Ethics are about doing what is right. The VA has core values that guide its work. Open communication of ethics helps the VA to provide better care.
Key terms
- Globalisation
- Acceptance, appreciation and tolerance of people from all backgrounds, cultures and nationalities.
- Telemetry
- Measuring things at a distance via radio waves or IP network transmission.
- Innovation
- Growth through improvements in efficiency, productivity, quality, competitive positioning and market share.
- Diversity
- The fact that the VA serves veterans from many different backgrounds, cultures and countries.
- Ethics
- Doing what is right, as guided by the VA's core values.
- Core values
- Integrity, commitment, advocacy, respect and excellence.
Questions this document helps with
- How do internal factors affect the four functions of management?
- What technologies does the VA use to monitor patients?
- How has the VA improved its innovation to provide better care?
Summary written with AI from the document's text.
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