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About this document
- Pages
- 3 pages
- Price
- $3 one-time, yours to keep
- Membership
- Included in every plan
- Format
- Subject
- Leadership, Organizational Behavior
- Module
- LDR531
This document contains multiple choice questions on organizational leadership, including communication, conflict, negotiation, and team dynamics. It helps students prepare for their quiz in the LDR531 module.
What's inside
- Lateral communication advantages
- Conflict and diversity of goals
- Cross-functional teams
- Nominal group technique
- Negotiation processes
- Groupthink phenomenon
Who it is for: Students taking the LDR531 Organizational Leadership course. (Postgraduate)
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Summary
Organizational leadership involves how people communicate and work together in groups. Students learn about different types of teams, communication and conflict in organizations.
Types of Teams
Cross-functional teams bring together people from different departments. Self-managed work teams take on the responsibilities of their former supervisors.
Communication in Organizations
Lateral communication occurs between people at the same level. Nonverbal communication uses body language and facial expressions. Filtering is when information is withheld.
Conflict and Negotiation
Conflict can arise from diverse goals. Negotiation is how parties allocate scarce resources. Groupthink is when consensus overrides realistic appraisal.
Barriers to Communication
Communication apprehension is fear or anxiety about communication. Lying is a barrier to communication. A grapevine is an informal communication network.
Conflict Handling Intentions
Competing is when someone seeks to satisfy their own interests. Avoiding is when someone avoids conflict. Managed view of conflict focuses on productive resolution.
Key terms
- Cross-functional teams
- Teams with members from different departments.
- Groupthink
- When consensus overrides realistic appraisal.
- Negotiation
- The process of allocating scarce resources.
- Nonverbal communication
- Communication using body language and facial expressions.
- Distributive bargaining
- A general approach to negotiation.
- Integrative bargaining
- A general approach to negotiation.
Questions this document helps with
- What are the advantages of lateral communication?
- How does a managed view of conflict work?
- What is a barrier to communication called lying?
Summary written with AI from the document's text.
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