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About this document
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- 2 pages
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- Subject
- Business Management, Communication
This assignment asks you to evaluate how your communication would differ when persuading a boss, peer, or subordinate. It discusses the decision-making process and the importance of rational discussions and mutual agreement.
What's inside
- Persuasive communication definition
- Communicating with a boss
- Communicating with a peer
- Communicating with a subordinate
- Decision-making process in persuasive communication
Who it is for: Students taking a course on business communication or management. (Undergraduate)
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Summary
Persuasive communication is important within a business. Students learn how to adapt their communication style to a boss, peer, or subordinate.
Persuasive communication defined
Persuasive communication differs from other types. It involves logic, fairness, and judgment. It is based on mutual agreement.
Communication with a boss
A boss needs a problem and suggested solutions. This avoids putting the boss in a dilemma. A boss cannot be left with just a problem.
Communication with a peer
Communication with a peer should be interactive. It should involve lateral communication. This generates different points of view.
Communication with a subordinate
Communication with a subordinate must be careful. It must not seem unilateral. It must invite suggestions from the subordinate.
Key terms
- persuasive communication
- Communication based on mutual agreement, logic, fairness, and judgment.
- lateral communication
- Communication between peers or colleagues at the same level.
- suggestive approach
- Providing a problem with suggested solutions or alternatives.
- decision making process
- The process of making decisions, involving different perspectives.
- unilateral communication
- Communication that seems one-sided, with one person dictating.
- open discussion
- A discussion that invites suggestions and input from all parties.
Questions this document helps with
- What is persuasive communication?
- How should you communicate with your boss?
- How do you involve a subordinate in decision making?
Summary written with AI from the document's text.
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