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About this document
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- 11 pages
- Price
- $11 one-time, yours to keep
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- Format
- Subject
- Business Communication, Business Management
This document contains multiple-choice questions on business communication techniques. It covers topics such as planning business messages, creating effective presentations, and understanding audience needs. It helps students prepare for their final exam in business communication.
What's inside
- Planning process for developing influential messages
- Creating effective presentations
- Understanding audience needs
- Writing business reports
- Designing résumés
- Conducting business across cultures
Who it is for: Students preparing for a final exam in business communication. (Undergraduate)
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Summary
Business communication techniques are important for improving productivity, persuading others, and presenting ideas. Students learn how to create effective business messages and presentations.
Planning business messages
Planning a business message involves understanding the audience. This includes their background, needs and priorities. It helps to create influential messages.
Persuasive messages
Persuasive messages need to validate readers. This means recognising and appreciating others' needs and preferences. It also means providing solid reasons why an idea benefits readers.
Creating presentations
Creating presentations involves understanding the audience's needs. It also involves designing slides to facilitate ease of processing.
Writing business reports
Writing business reports involves demonstrating originality in thought. It also involves documenting secondary research sources.
Key terms
- Audience analysis
- Understanding the audience's background, needs and priorities to create effective messages.
- Encoding
- The process of converting meaning into messages.
- Noise
- Anything that interferes with communication.
- Competence
- Often evaluated by one's track record of achievements.
- Secondary research
- Research that involves using existing sources of information.
- Constraint
- A limitation that affects communication.
Questions this document helps with
- How do you analyse your audience for a business message?
- What makes a presentation easy to process?
- How do you demonstrate originality in a business report?
Summary written with AI from the document's text.
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